FAQS


Delivery

All online orders will be shipped within 10 working days of order receipt, however, if you need something quickly please contact us and we will see what we can do.

Wholesale orders will be given an estimated delivery time on order receipt.  

U.K Shipping

All items are sent via Royal Mail Recorded Delivery. As soon as your order is shipped you will be emailed with a tracking link and code so you can trace your order. Shipping to the UK is Free!

Overseas Shipping

We can deliver to anywhere in the World. All items are sent via Royal Mail International Signed For service. As soon as your order is shipped you will be emailed with a tracking link and code so you can trace your order. Shipping cost will be calculated at checkout and will cost between £15 - £30. 

*Please note that any customs charges and duties that may occur are the responsibility of the receiver.*

Returns

If for some reason you are unhappy with your order, we can issue you with a refund. 

Simply contact us within 7 DAYS of receiving your item and we will provide you with a returns address. Once we receive the item back we will issue you with a refund via paypal. 

*Please note bespoke custom orders are NON-refundable* 

Payment

We accept credit card, debit card and paypal payment. If you would prefer to pay by bank transfer, please contact us to arrange this. We curretly cannot accept card payment over the phone.